Who owned the dog?
Even the customer took notice of how well behaved the stray dog was. While talking to the salesman, the dog felt it would be a while before they moved around again so he decided to rest under one of the cars in the dealership.
The customer suddenly asked who owned the dog. Mariano explained to the customer that the dog did not belong to anyone. It was a stray that they just took in this morning because it had been hanging out on the doorsteps of the dealership.
An unexpected reaction
To everyone’s surprise, the customer started crying and shaking his head at the same time. Mariano had been a manager in the dealership for 7 years and this was the first time he had a customer crying in the workplace.
When the customer calmed down, he began to explain to Mariano that his mother had recently passed away. Everything his mother had owned was given away to charity except for her car. On the way to the dealership, the customer had been asking for a sign from his mother, and for him, the stray dog in the dealership was the sign.